LAN connection problem

[markus.p]

Hello,

I have a new Warp2 Pro charger with FW 1.1.0. The LAN Connection interrupts always after a couple of minutes .

Device disappears and can not be accessed via LAN ip address.

WLAN works fine.

A reconnection of LAN cable does not help.

The box needs always to be disconnected from power for a short time.

LAN configuration is DHCP.   FritzBox uses always same ip address.

Markus

 

 

[rtrbt]

Hi,

On 11/26/2021 at 8:10 PM, markus.p said:

WLAN works fine.

If you can still reach the web interface over WLAN when the LAN connection is interrupted, please download a debug report (System -> Event-Log -> Download debug report and event log) and post it here.

[markus.p]

Hello,

I do not want to attach the log file to this chat since there are some NW details inside.

Can you provide me a email address for log file upload.

 

What I can see as last 2 lines within the log file are:

12127       MQTT: Connected to broker.
95633       httpd_ws_recv_frame failed to get frame len with 259

 

The rest looks Ok. There are not any errors.

Markus

[markus.p]

Status Screen:

 

"Verbinde" stays all the time until power reset cycle

[rtrbt]

11 hours ago, markus.p said:

Can you provide me a email address for log file upload.

Sure, please send the log to erik@tinkerforge.com.

[adr1an0]

I have the same problem or very similar problem. I cannot connect to the Webserver via Ethernet. Log also showing   

httpd_ws_recv_frame failed to get frame len with 259

Is there a official solution for that? 

Thank you, 

Adriano

[rtrbt]

Do you also get "Verbinde" or "Connecting" as LAN/ethernet status? In this case the problem is usually with the ethernet cable. Also we've had one case where the router that the charger was connected to had a non-working ethernet port.

The log message indicates that a WebSocket frame could not be sent, however if you can't load the Webinterface at all, there is no WebSocket connection. So this is likely a message generated when you disconnect from the chargers WiFi access point.